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The Poetry of Business Print E-mail
Mandy de Waal   
Monday, 20 February 2006

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Ancient Mayan belief has it that humans were shaped and placed on this earth to create beauty, and history tells us that Mayan gods revered eloquence above all else. In this indigenous spirituality the deliciousness of words keeps the gods fed, keeps us alive and wrestles death into abeyance.

Now Mayan spirituality is worlds away from modern business and the right to life may not be enough to convince industrialists to bring poetry into commerce. To be more convincing let me offer a few bottom line truths that may motivate the mixing of the language of metaphor, with the language of money.

The first is that poetry is fast becoming the staple of young, urban South African consumers who are giving form to their experience of life through the spoken word. In shabeens, schools, universities, coffee shops, galleries and dimly lit venues you'll find spoken word poets who speak about their experience with life. Need to know who your consumer is? Go to a poetry club and meet them.

As consumer brands and advertising become a pervasive part of modern living and as people become disenchanted with brands that don't deliver, the watch dogs of society mirror this dissatisfaction. The media is not the only third estate in South Africa. Poets have always been the voice of the people, so brands are finding their way into poetry which reflects the disgruntled majority speaking out against monopolies, bad labour practices, poor service and under-delivery.

Look to South Africa's industrial landscape and you will find a new business leadership who have ridden in on a BEE wave to right the commercial wrongs of an apartheid system. As new business leaders change the profile of local commerce they bring with them new philosophies, business practices and cultures. In this context, look out for the praise poet who will become the cultural attaché of a new business elite.

Praise poets are also being brought into business as a communication tool. Business is using praise poets to speak to labour and curry favour during tough labour negotiations.

Then there's the business of leadership development, where poets are edging in on territory typically owned by management consultants. A pioneer in this field is a poet by the name of David Whyte (wwwdavidwhyte.com) who has become something of a leadership guru. His clients are the Fortune 500 of business and include The Boeing Company, Deloitte & Touche, Mattel, Microsoft, NASA, Nedcor, Unilever, and Visa International.

The most compelling reason for bringing poetry into business is the restoration of meaning. The commercial world has largely divorced the soul from the place of work, and as the globe experiences a spiritual revival, people increasingly want to find meaning and soul at work. While there is very little life wisdom to be found in business, you will find this wisdom in poetry. The delicious words of poetry speak about the phenomenology of the human condition. Poetry tells us what it means to be alive, to struggle with living, to feel joy, to be lost and to journey through life.

But let me rather give the last words of persuasion to the poets themselves. In a poem David Whyte says: "This is not the age of information... This is the time of loaves and fishes. People are hungry, and one good word is bread for a thousand." The final and best reason for bringing poetry into business comes from the Pulitzer Prize Winning American poet, Mary Oliver, who says: "Poetry is a life-cherishing force. For poems are not words, after all, but fires for the cold, ropes let down to the lost, something as necessary as bread in the pockets of the hungry. Yes indeed."


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